Lending A Hand In The Community

Emery Federal Credit Union Provides More Than Financial Services

When you think of philanthropy, you may not think about a financial institution. However, Emery Federal Credit Union centers itself around giving back to the community.

Emery, with branches in Liberty Township, Blue Ash and Western Hills, just celebrated its 78th anniversary of providing financial services to both businesses and individuals in the Cincinnati area. Emery went from being a credit union that works with select employers/employees to a Community Charter in 2016.

“This change lets us expand our membership to everyone living in Hamilton, Butler or Warren counties, and we are so excited to be able to work directly within our own surrounding communities,” says Todd Cain, CEO of Emery.

“Community” has never been a foreign word for Emery and its employees.

“From the annual Community Shred Parties promoting identity theft protection to our support of the Alzheimer’s Association, Honor Flight Tri-State and Emery’s eleventh annual charity golf event that benefits Shriners Hospitals for Children®–Cincinnati, our staff gets involved in supporting these charities throughout the year,” Cain says. “It’s been a great part of our Emery culture to give back to those around us, and it is something we all enjoy doing.”

Working with a credit union can be somewhat different than working with a large bank. As a not-for-profit financial institution, credit unions are owned and operated by members (not customers). Emery strives to provide a more personal and customized approach to how they engage with members on everything from checking and savings accounts to loans on cars, homes and credit cards.

“This personal approach is just an extension of our desire to be a positive and helpful resource for our communities,” Cain says.

Emery employees coined a phrase that influences everything they do: “Your Credit Union with HEART.” Internally, HEART stands for Honor, Educate, Attitude, Responsibility and Teamwork. Externally, they call it their ‘heartfelt difference’.

“We want everyone who walks through our doors, visits our website or interacts with any of our employees to feel welcome, understood and that their financial needs are taken care of,” Cain says.

Financial education is another passion—almost a mission—of Emery’s. They have developed several financial literacy education seminars that are free to the community and cover topics ranging from first-time homebuyer tips, understanding credit scores, protecting yourself from identity theft, and demystifying Medicare. Emery also provides financial education classes to many of the local schools in Cincinnati and Northern Kentucky.

“It’s important to start talking to students and soon-to-be adults as soon as possible about the importance of being responsible with money, developing their credit history and avoiding some missteps that could take years to fix,” explains Britt Scearce, Business Development Manager and Educational Speaker for Emery.

Other methods of giving back to the community are woven into the fabric of life at Emery. For instance, on casual Fridays employees can wear jeans in exchange for a two dollar donation, allowing Emery to give a small but substantial donation to their core charities while also promoting a fun atmosphere.

“We want our employees to have fun while at work,” says Shelly O’Neill, Chief Operating Office for Emery. “If we create a fun atmosphere internally, we know our members will sense that when they are here.”

Cain adds, “It all boils down to this simple fact: we know that you can go anywhere to do your banking—and that it is a hassle moving from one bank to another. But, if you are looking for a more personalized approach and a financial partner for all the craziness life can throw you, we would love the opportunity to talk with you.” EmeryFCU.org